Anthropic plans to change enterprise data retention policy, source says

August 20, 2026 3:32 PM EDT

FILE PHOTO: Anthropic logo, a keyboard and a robotic hand in this illustration taken June 5, 2026. REUTERS/Dado Ruvic/Illustration/File Photo

Aug 20 (Reuters) - Anthropic ‌plans to ​let ​enterprise customers exercise greater control over their data when using its advanced AI models, ‌a source familiar with the matter said ⁠on Thursday, marking a shift in the Claude chatbot maker's ‌data retention policy.

The company ‌is expected to roll out a new safety system later this year, the person said.

Here are ​more details:

• Under the changes to the data retention policy, Anthropic will still require business ⁠customers to retain data for 30 days but will give them ​the option to keep it on their own cloud computing infrastructure, the source said.

• ​The proposed changes have been ‌in the works for months, and Anthropic has been coordinating with over 100 ⁠customers, including Salesforce, to develop the system, the person said.

• Bloomberg News first reported the development earlier on ⁠Thursday.

• Anthropic had said in June it would require 30-day ​retention of all enterprise customer traffic on its more powerful Fable and Mythos models, as well as future frontier ‌models, to help guard against potential cyberattacks using its technology.

• On Wednesday, rival ‌OpenAI announced a safety system that avoids retaining ⁠customer data, while still ‌being able to ​identify potential misuse of the technology.

(Reporting by Deborah Sophia in Bengaluru; Editing by Diti ‌Pujara)



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