UiPath tools help PLDT cut manual work and speed up customer service

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UiPath Powers PLDT’s AI Transformation to Enhance Customer Service and Operational Efficiency Amid Surging Demand for Digital Connectivity

September 11, 2026 8:00 AM EDT

Leading Philippine telco deploys UiPath solutions across key initiativessaving 30,000 hours annually through its conversational agent, responding to customers 80% faster with its digital assistant, and empowering its risk intelligence agent to reduce manual effort by 97-99%

MANILA, Philippines--(BUSINESS WIRE)-- UiPath (NYSE: PATH), a leader in business orchestration and automation, announced that PLDT, the leading digital... More