Currys adopts NiCE CXone platform, lifting NPS and cutting complaints
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Currys Transforms Customer Engagement with NiCE, Driving Higher NPS and Faster Resolution
August 12, 2026 8:00 AM EDTLeading U.K. technology retailer unifies customer interactions across the customer lifecycle, reducing complaints while creating a scalable foundation for next generation customer service
HOBOKEN, N.J.--(BUSINESS WIRE)-- NiCE (Nasdaq: NICE) today announced that Currys plc, the U.K.'s leading omnichannel technology retailer, is improving customer engagement with the... More
