eGain launches AI agent integration for Zoom Contact Center
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eGain Announces AI Agent for Zoom Contact Center
June 24, 2026 12:12 PM EDTSUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:Â EGAN) today announced eGain AI Agent for Zoom Contact Center, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for... More
