Volaris cuts contact center costs 70% with Verint AI bots
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Volaris Achieves 70% Reduction in Cost Per Interaction and Handles 3x Call Volume in Contact Centers with Verint Bots
July 22, 2025 8:47 AM EDTMexicos Largest Airline Increases CSAT by 30% Across Five Million Yearly Customer Interactions Using Verint CX Automation
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The CX Automation Company, today announced that Volaris, Mexico's largest airline, achieved breakthrough success in customer care with Verint AI-powered bots. With these bots, Volaris increased agent capacity,... More
