PTC (PTC) releases ServiceMax AI

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PTC Launches ServiceMax AI, a Generative AI-Powered Field Service Assistant

February 12, 2025 8:30 AM UTC

Leading field service management solution delivers new GenAI capabilities to service organizations to increase technician effectivenessReschedules appointments, automates manual tasks, reviews asset history, and provides predictive maintenance guidance to streamline service executionIntelligently searches through manuals, troubleshooting guides, and service history to answer technician questions and proactively recommend service resolutions

BOSTON, Feb. 12, 2025... More