Facebook to buy customer service startup Kustomer

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Go back to Facebook to buy customer service startup Kustomer

Facebook (FB) Confirms Acquisition of Kustomer

November 30, 2020 11:46 AM EST

Facebook (NASDAQ: FB) announced:

Facebook has reached an agreement to acquire Kustomer, a top-rated CRM that enables businesses to effectively manage all customer interactions across channels. Our goal with Kustomer is simple: to give businesses access to best-in-class tools that deliver excellent service and support.

As businesses adjust to an evolving digital environment, theyre seeking solutions that place people at the center, especially when it comes to communication. Any business knows that when the phone rings, they need to answer it. Increasingly, texts and messages... More