Amdocs wins deal to upgrade Cielo's Brazil payment terminal network

Amdocs (NASDAQ: DOX) announced that Cielo, one of Brazil's largest payment services providers, has selected Amdocs Remote eSIM Manager to modernize its nationwide payment terminal connectivity platform.

Under the agreement, Cielo will transition from a traditional SIM-based connectivity model to a software-defined model across its fleet of payment terminals deployed throughout Brazil. The solution will enable remote provisioning and lifecycle management of connectivity profiles, allowing devices to switch dynamically between mobile network operators.

Capabilities to be deployed include eSIM lifecycle management, dynamic network operator switching, real-time network quality monitoring, and secure remote profile management.

"As digital payments continue to expand across Brazil, resilient and intelligent connectivity is essential to ensure seamless experiences for merchants and consumers," said Carlos Alves, Chief Technology Officer at Cielo. "We are happy to partner with Amdocs to leverage eSIM technology and move towards a more flexible, scalable connectivity model that will transform our nationwide payment terminal network."

Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs, said the company is "proud to work with Cielo as they bring the full capability of Amdocs eSIM Cloud to one of Latin America's leading payment networks."

Cielo was founded in 1995 and processes billions of transactions annually across Brazil. Amdocs reported revenue of $4.53 billion in fiscal year 2025.

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