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TTEC Digital Deploys First Live Salesforce Customer on Agentforce Contact Center

Thu, 23 Jul 2026 08:00:00 -0400

New Agentforce Contact Center implementation helps Compass Working Capital automate financial coaching workflows, save an estimated 6,000 hours annually, and deliver AI-powered voice support

AUSTIN, Texas, July 23, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced that TTEC Digital has successfully completed the first Salesforce customer go-live of Agentforce Contact Center with client Compass Working Capital, a non-profit financial services organization dedicated to assisting families in building

TTEC Digital Deploys First Live Salesforce Customer on Agentforce Contact Center

Thu, 23 Jul 2026 08:00:00 -0400

New Agentforce Contact Center implementation helps Compass Working Capital automate financial coaching workflows, save an estimated 6,000 hours annually, and deliver AI-powered voice support

Form 4 TTEC Holdings, Inc. For: Jul 17 Filed by: Abou John P.

Mon, 20 Jul 2026 17:44:00 -0400

si-local-file:///var/storage/secattach/20260720/26790595.html

Form 4 TTEC Holdings, Inc. For: Jul 17 Filed by: Abou John P.

Mon, 20 Jul 2026 17:44:00 -0400

si-local-file:///var/storage/secattach/20260720/26790595.html

Form 4 TTEC Holdings, Inc. For: Jul 01 Filed by: BROWN CHRISTOPHER (JOHN)

Thu, 02 Jul 2026 16:45:00 -0400

si-local-file:///var/storage/secattach/20260702/26728877.html

Form 4 TTEC Holdings, Inc. For: Jul 01 Filed by: BROWN CHRISTOPHER (JOHN)

Thu, 02 Jul 2026 16:45:00 -0400

si-local-file:///var/storage/secattach/20260702/26728877.html

Form 4 TTEC Holdings, Inc. For: Jul 01 Filed by: McLean Margaret B

Thu, 02 Jul 2026 16:44:00 -0400

si-local-file:///var/storage/secattach/20260702/26728860.html

Form 4 TTEC Holdings, Inc. For: Jul 01 Filed by: McLean Margaret B

Thu, 02 Jul 2026 16:44:00 -0400

si-local-file:///var/storage/secattach/20260702/26728860.html

TTEC’s Latest Customer Strategist Journal Examines Seven Shifts Reshaping Customer Experience in the AI Era

Wed, 24 Jun 2026 08:00:00 -0400

New issue, "CX Under Pressure," reveals how organizations can balance AI innovation, customer trust, and operational efficiency in a rapidly changing marketplace

AUSTIN, Texas, June 24, 2026 (GLOBE NEWSWIRE) -- Customer expectations are changing faster than many organizations can adapt as AI raises the bar for personalization, speed, and trust. TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the release of the latest issue of Customer Strategist Journal, “CX Under Pressure,” which spotlights the forces reshaping CX and

TTEC’s Latest Customer Strategist Journal Examines Seven Shifts Reshaping Customer Experience in the AI Era

Wed, 24 Jun 2026 08:00:00 -0400

New issue, "CX Under Pressure," reveals how organizations can balance AI innovation, customer trust, and operational efficiency in a rapidly changing marketplace

TTEC Digital reaches top tier in NiCE partner program

Thu, 18 Jun 2026 16:30:42 -0400

TTEC Holdings (NASDAQ: TTEC) announced that its TTEC Digital unit has received Platinum Partner status in the NiCE (NASDAQ: NICE) 360 VISION Partner Program, which the companies describe as the highest tier within the NiCE partner ecosystem.

TTEC Digital earned the designation through its delivery record and pipeline development aligned to NiCE solutions, including CXone, NiCE's AI-powered customer experience platform. The platform integrates Cognigy capabilities to support agentic and conversational AI deployments.

"At the Platinum level, partners operate as strategic collaborators," said Dorothy Copeland, chief partner officer at NiCE. "TTEC Digital has demonstrated market leadership, strong alignment with our agentic AI vision,

TTEC Digital reaches top tier in NiCE partner program

Thu, 18 Jun 2026 16:30:42 -0400

TTEC Digital Achieves NiCE Platinum Partner Status