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Billing and Payment Friction Puts $330 Billion in Annual Service Revenue at Risk, New Study Finds

Tue, 08 Sep 2026 08:00:00 -0400

58% of Consumers Say the Billing and Payment Experience Shapes Their Perception of Overall Service Quality

54% of Gen Z Consumers Find It Frustrating

DALLAS--(BUSINESS WIRE)-- Paymentus Holdings Inc. (“Paymentus”) (NYSE:PAY), the leading provider of AI-native solutions for Service Commerce providers, and PYMNTS Intelligence, a leading global data and analytics platform, today released findings from the Service Commerce Performance Gap report, the first ever study comparing what consumers expect from service providers, providers’ beliefs on the subject, and the consequences of the huge disconnect between

Billing and Payment Friction Puts $330 Billion in Annual Service Revenue at Risk, New Study Finds

Tue, 08 Sep 2026 08:00:00 -0400

58% of Consumers Say the Billing and Payment Experience Shapes Their Perception of Overall Service Quality

54% of Gen Z Consumers Find It Frustrating

Form 4 Paymentus Holdings, Inc. For: Aug 26 Filed by: Klein Jason

Fri, 28 Aug 2026 18:43:00 -0400

si-local-file:///var/storage/secattach/20260828/26999314.html

Form 4 Paymentus Holdings, Inc. For: Aug 26 Filed by: Klein Jason

Fri, 28 Aug 2026 18:43:00 -0400

si-local-file:///var/storage/secattach/20260828/26999314.html

Form 4 Paymentus Holdings, Inc. For: Aug 26 Filed by: Barnds Thomas

Fri, 28 Aug 2026 18:41:00 -0400

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Form 4 Paymentus Holdings, Inc. For: Aug 26 Filed by: Barnds Thomas

Fri, 28 Aug 2026 18:41:00 -0400

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Form 4 Paymentus Holdings, Inc. For: Aug 26 Filed by: Williams Gregory Hyde

Fri, 28 Aug 2026 18:37:00 -0400

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Form 4 Paymentus Holdings, Inc. For: Aug 26 Filed by: Williams Gregory Hyde

Fri, 28 Aug 2026 18:37:00 -0400

si-local-file:///var/storage/secattach/20260828/26999299.html

Form 4 Paymentus Holdings, Inc. For: Aug 26 Filed by: Accel-KKR Growth Capital Partners II, LP

Fri, 28 Aug 2026 18:36:00 -0400

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Form 4 Paymentus Holdings, Inc. For: Aug 26 Filed by: Accel-KKR Growth Capital Partners II, LP

Fri, 28 Aug 2026 18:36:00 -0400

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Form 4 Paymentus Holdings, Inc. For: Aug 26 Filed by: Palumbo Robert

Fri, 28 Aug 2026 18:34:00 -0400

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Form 4 Paymentus Holdings, Inc. For: Aug 26 Filed by: Palumbo Robert

Fri, 28 Aug 2026 18:34:00 -0400

si-local-file:///var/storage/secattach/20260828/26999293.html

Wolfe Research Downgrades Paymentus (PAY) to Peerperform

Tue, 25 Aug 2026 03:51:08 -0400

Wolfe Research analyst Darrin Peller downgraded Paymentus (NYSE: PAY) from Outperform to Peerperform.

For an analyst ratings summary and ratings history on Paymentus click here. For more ratings news on Paymentus click here.

Shares of Paymentus closed at $39.94 yesterday.

Form 4 Paymentus Holdings, Inc. For: Aug 17 Filed by: Accel-KKR Growth Capital Partners II, LP

Wed, 19 Aug 2026 20:37:00 -0400

si-local-file:///var/storage/secattach/20260819/26951632.html

Form 4 Paymentus Holdings, Inc. For: Aug 17 Filed by: Accel-KKR Growth Capital Partners II, LP

Wed, 19 Aug 2026 20:37:00 -0400

si-local-file:///var/storage/secattach/20260819/26951632.html

Form 4 Paymentus Holdings, Inc. For: Aug 17 Filed by: Williams Gregory Hyde

Wed, 19 Aug 2026 20:36:00 -0400

si-local-file:///var/storage/secattach/20260819/26951630.html

Form 4 Paymentus Holdings, Inc. For: Aug 17 Filed by: Williams Gregory Hyde

Wed, 19 Aug 2026 20:36:00 -0400

si-local-file:///var/storage/secattach/20260819/26951630.html

Form 4 Paymentus Holdings, Inc. For: Aug 17 Filed by: Palumbo Robert

Wed, 19 Aug 2026 20:35:00 -0400

si-local-file:///var/storage/secattach/20260819/26951629.html

Form 4 Paymentus Holdings, Inc. For: Aug 17 Filed by: Palumbo Robert

Wed, 19 Aug 2026 20:35:00 -0400

si-local-file:///var/storage/secattach/20260819/26951629.html

Form 4 Paymentus Holdings, Inc. For: Aug 17 Filed by: Klein Jason

Wed, 19 Aug 2026 20:34:00 -0400

si-local-file:///var/storage/secattach/20260819/26951627.html

Form 4 Paymentus Holdings, Inc. For: Aug 17 Filed by: Klein Jason

Wed, 19 Aug 2026 20:34:00 -0400

si-local-file:///var/storage/secattach/20260819/26951627.html

Form 4 Paymentus Holdings, Inc. For: Aug 17 Filed by: Barnds Thomas

Wed, 19 Aug 2026 20:31:00 -0400

si-local-file:///var/storage/secattach/20260819/26951620.html

Form 4 Paymentus Holdings, Inc. For: Aug 17 Filed by: Barnds Thomas

Wed, 19 Aug 2026 20:31:00 -0400

si-local-file:///var/storage/secattach/20260819/26951620.html

Klarna shares draw top investor interest at Wolfe amid fintech positioning shift

Wed, 19 Aug 2026 05:51:14 -0400

Investing.com - Klarna (KLAR) led investor interest among fintech and payments stocks covered by Wolfe Research over the past week, according to a positioning report released Wednesday. Mastercard (NYSE:MA), Global Payments (NYSE:GPN), XYZ, and Adyen (ADYEN-NL) rounded out the top five names drawing inbound inquiries.

The ranking shifted from the prior week when Fiserv (NYSE:FISV), Global Payments, XYZ, Toast (NYSE:TOST), and Remitly (NASDAQ:RELY) attracted the most attention. Wolfe said sentiment and positioning across its coverage universe remained unchanged from the previous week.

The median year-to-date performance across Wolfe's coverage stood at negative 9% versus the S&P 500's 12% gain. The median weekly

Klarna shares draw top investor interest at Wolfe amid fintech positioning shift

Wed, 19 Aug 2026 05:51:14 -0400

The median year-to-date performance across Wolfe's coverage stood at negative 9% versus the S&P 500's 12% gain. The median weekly