StreetInsider.com News Articles

New Study Reveals Shift in "Pizza Wars": Mid-Sized Chains Closing the Gap on Industry Giants

Mon, 05 Jan 2026 08:00:00 -0500

Ottawa, Ontario, Jan. 05, 2026 (GLOBE NEWSWIRE) -- Intouch Insight, a leader in customer experience measurement, today released its 2026 Annual Pizza Delivery and Carryout Study, shedding light on the competitive landscape of the pizza industry. The study confirms that food quality stands as the most significant driver of overall satisfaction, a trend that is leveling the playing field for mid-sized chains competing against industry giants.

The comprehensive study, conducted in partnership with PMQ Pizza, utilized mystery shoppers to place and evaluate 600 orders across 10

New Study Reveals Shift in "Pizza Wars": Mid-Sized Chains Closing the Gap on Industry Giants

Mon, 05 Jan 2026 08:00:00 -0500

The comprehensive study, conducted in partnership with PMQ Pizza, utilized mystery shoppers to place and evaluate 600 orders across 10

New Study Reveals Shift in "Pizza Wars": Mid-Sized Chains Closing the Gap on Industry Giants

Mon, 05 Jan 2026 08:00:00 -0500

The comprehensive study, conducted in partnership with PMQ Pizza, utilized mystery shoppers to place and evaluate 600 orders across 10

New Study Reveals Shift in "Pizza Wars": Mid-Sized Chains Closing the Gap on Industry Giants

Mon, 05 Jan 2026 08:00:00 -0500

The comprehensive study, conducted in partnership with PMQ Pizza, utilized mystery shoppers to place and evaluate 600 orders across 10

New Study Reveals Shift in "Pizza Wars": Mid-Sized Chains Closing the Gap on Industry Giants

Mon, 05 Jan 2026 08:00:00 -0500

The comprehensive study, conducted in partnership with PMQ Pizza, utilized mystery shoppers to place and evaluate 600 orders across 10

New Study Reveals Shift in "Pizza Wars": Mid-Sized Chains Closing the Gap on Industry Giants

Mon, 05 Jan 2026 08:00:00 -0500

The comprehensive study, conducted in partnership with PMQ Pizza, utilized mystery shoppers to place and evaluate 600 orders across 10

New Study Reveals Shift in "Pizza Wars": Mid-Sized Chains Closing the Gap on Industry Giants

Mon, 05 Jan 2026 08:00:00 -0500

The comprehensive study, conducted in partnership with PMQ Pizza, utilized mystery shoppers to place and evaluate 600 orders across 10

New Study Reveals Shift in "Pizza Wars": Mid-Sized Chains Closing the Gap on Industry Giants

Mon, 05 Jan 2026 08:00:00 -0500

The comprehensive study, conducted in partnership with PMQ Pizza, utilized mystery shoppers to place and evaluate 600 orders across 10

Intouch Insight Study: C-Stores Narrow the Gap with Restaurants for Key Metrics in Third-Party Delivery Study

Mon, 15 Sep 2025 08:00:00 -0500

OTTAWA, ON, Sept. 15, 2025 /PRNewswire/ -- Intouch Insight has released the second edition of its Third-Party Delivery Study, showing that food delivery continues to evolve. For the first time, first-party apps were measured alongside third-party platforms, and they're already firmly in the mix. Meanwhile, convenience stores are closing the gap with restaurants on key measures of customer satisfaction.

Intouch Insight Study: C-Stores Narrow the Gap with Restaurants for Key Metrics in Third-Party Delivery Study

Mon, 15 Sep 2025 08:00:00 -0500

Intouch Insight Study: C-Stores Narrow the Gap with Restaurants for Key Metrics in Third-Party Delivery Study

Mon, 15 Sep 2025 08:00:00 -0500

Intouch Insight Study: C-Stores Narrow the Gap with Restaurants for Key Metrics in Third-Party Delivery Study

Mon, 15 Sep 2025 08:00:00 -0500

Intouch Insight's 2025 Convenience Store Trends Report Maps the Next-Gen Playbook for Operations & CX Leaders

Tue, 17 Jun 2025 08:00:00 -0500

Record adoption of made-to-order food, retail-media screens that sell, and loyalty programs that pay off headline this year's must-read benchmark for U.S. c-store chains.

OTTAWA, ON, June 17, 2025 /PRNewswire/ -- Intouch Insight today released its 2025 Convenience Store Trends Report, an annual deep dive into how American shoppers define great convenience—and how leading chains are turning those expectations into revenue.

Intouch Insight's 2025 Convenience Store Trends Report Maps the Next-Gen Playbook for Operations & CX Leaders

Tue, 17 Jun 2025 08:00:00 -0500

Record adoption of made-to-order food, retail-media screens that sell, and loyalty programs that pay off headline this year's must-read benchmark for U.S. c-store chains.

Intouch Insight's 2025 Convenience Store Trends Report Maps the Next-Gen Playbook for Operations & CX Leaders

Tue, 17 Jun 2025 08:00:00 -0500

Record adoption of made-to-order food, retail-media screens that sell, and loyalty programs that pay off headline this year's must-read benchmark for U.S. c-store chains.

Intouch Insight's 2025 Convenience Store Trends Report Maps the Next-Gen Playbook for Operations & CX Leaders

Tue, 17 Jun 2025 08:00:00 -0500

Record adoption of made-to-order food, retail-media screens that sell, and loyalty programs that pay off headline this year's must-read benchmark for U.S. c-store chains.

Kiosks, Apps, and AI: How Restaurants Are Winning the Race for Enhanced Customer Experiences