http://www.streetinsider.com Latest StreetInsider.com News Articles en-us Copyright 2026, StreetInsider.com rss@streetinsider.com (SI RSS) rss@streetinsider.com (SI RSS) Mon, 20 Jul 2026 09:38:00 -0400 http://blogs.law.harvard.edu/tech/rss http://www.streetinsider.com/images/rss_logo.gif http://www.streetinsider.com 143 28 0 1 2 3 21 22 23 Saturday Sunday http://www.streetinsider.com/Press+Releases/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html <p>SUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Knowledge Management Systems for Customer Service.</p> <p>We feel this evaluation establishes knowledge management for customer service as a distinct infrastructure software category, with eGain as a leader. Global 2000 enterprises and public-sector organizations worldwide automate their customer service operations with eGain, especially in compliance-driven sectors.</p> <p>The eGain AI Knowledge Hub™ centralizes content governance, role-based personalization, and granular auditability, using the company’s unique AI http://www.streetinsider.com/Press+Releases/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html Mon, 20 Jul 2026 09:38:00 -0400 A.00777635 EGAN O.00010254 O.21815175 http://www.streetinsider.com/Press+Releases/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html <p>SUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Knowledge Management Systems for Customer Service.</p> <p>We feel this evaluation establishes knowledge management for customer service as a distinct infrastructure software category, with eGain as a leader. Global 2000 enterprises and public-sector organizations worldwide automate their customer service operations with eGain, especially in compliance-driven sectors.</p> <p>The eGain AI Knowledge Hub™ centralizes content governance, role-based personalization, and granular auditability, using the company’s unique AI http://www.streetinsider.com/Press+Releases/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html Mon, 20 Jul 2026 09:38:00 -0400 A.00777635 EGAN O.00010254 O.21815175 http://www.streetinsider.com/Press+Releases/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html <p>SUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Knowledge Management Systems for Customer Service.</p> <p>We feel this evaluation establishes knowledge management for customer service as a distinct infrastructure software category, with eGain as a leader. Global 2000 enterprises and public-sector organizations worldwide automate their customer service operations with eGain, especially in compliance-driven sectors.</p> <p>The eGain AI Knowledge Hub™ centralizes content governance, role-based personalization, and granular auditability, using the company’s unique AI http://www.streetinsider.com/Press+Releases/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html Mon, 20 Jul 2026 09:38:00 -0400 A.00777635 EGAN O.00010254 O.21815175 http://www.streetinsider.com/Press+Releases/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html <p>SUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Knowledge Management Systems for Customer Service.</p> <p>We feel this evaluation establishes knowledge management for customer service as a distinct infrastructure software category, with eGain as a leader. Global 2000 enterprises and public-sector organizations worldwide automate their customer service operations with eGain, especially in compliance-driven sectors.</p> <p>The eGain AI Knowledge Hub™ centralizes content governance, role-based personalization, and granular auditability, using the company’s unique AI http://www.streetinsider.com/Press+Releases/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html Mon, 20 Jul 2026 09:38:00 -0400 A.00777635 EGAN O.00010254 O.21815175 http://www.streetinsider.com/Globe+Newswire/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html <p>SUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Knowledge Management Systems for Customer Service.</p> <p>We feel this evaluation establishes knowledge management for customer service as a distinct infrastructure software category, with eGain as a leader. Global 2000 enterprises and public-sector organizations worldwide automate their customer service operations with eGain, especially in compliance-driven sectors.</p> <p>The eGain AI Knowledge Hub™ centralizes content governance, role-based personalization, and granular auditability, using the company’s unique AI http://www.streetinsider.com/Globe+Newswire/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html Mon, 20 Jul 2026 09:38:00 -0400 A.00777635 EGAN O.00010254 O.21815175 http://www.streetinsider.com/Globe+Newswire/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html <p>SUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Knowledge Management Systems for Customer Service.</p> <p>We feel this evaluation establishes knowledge management for customer service as a distinct infrastructure software category, with eGain as a leader. Global 2000 enterprises and public-sector organizations worldwide automate their customer service operations with eGain, especially in compliance-driven sectors.</p> <p>The eGain AI Knowledge Hub™ centralizes content governance, role-based personalization, and granular auditability, using the company’s unique AI http://www.streetinsider.com/Globe+Newswire/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html Mon, 20 Jul 2026 09:38:00 -0400 A.00777635 EGAN O.00010254 O.21815175 http://www.streetinsider.com/Globe+Newswire/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html <p>SUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Knowledge Management Systems for Customer Service.</p> <p>We feel this evaluation establishes knowledge management for customer service as a distinct infrastructure software category, with eGain as a leader. Global 2000 enterprises and public-sector organizations worldwide automate their customer service operations with eGain, especially in compliance-driven sectors.</p> <p>The eGain AI Knowledge Hub™ centralizes content governance, role-based personalization, and granular auditability, using the company’s unique AI http://www.streetinsider.com/Globe+Newswire/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html Mon, 20 Jul 2026 09:38:00 -0400 A.00777635 EGAN O.00010254 O.21815175 http://www.streetinsider.com/Globe+Newswire/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html <p>SUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Knowledge Management Systems for Customer Service.</p> <p>We feel this evaluation establishes knowledge management for customer service as a distinct infrastructure software category, with eGain as a leader. Global 2000 enterprises and public-sector organizations worldwide automate their customer service operations with eGain, especially in compliance-driven sectors.</p> <p>The eGain AI Knowledge Hub™ centralizes content governance, role-based personalization, and granular auditability, using the company’s unique AI http://www.streetinsider.com/Globe+Newswire/eGain+Named+a+Leader+in+the+First-Ever+Gartner%C2%AE+Magic+Quadrant%E2%84%A2+for+Customer+Service+Knowledge+Management+Systems/26788052.html Mon, 20 Jul 2026 09:38:00 -0400 A.00777635 EGAN O.00010254 O.21815175 http://www.streetinsider.com/Corporate+News/eGain+launches+AI+agent+integration+for+Zoom+Contact+Center/26684461.html <p>eGain (NASDAQ: EGAN) has announced the availability of eGain AI Agent for Zoom Contact Center, an integration that delivers AI-powered answers and guidance to contact center agents directly within the Zoom platform.</p><p>The integration is available on the Zoom App Marketplace and connects Zoom Contact Center to a single, governed knowledge source. According to the company, this allows agents to receive real-time answer suggestions and next-best-action guidance during customer interactions without leaving the platform.</p><p>The product uses case-based reasoning to provide step-by-step guidance for regulated industries, where each interaction produces an auditable trail documenting how a decision was reached. The integration also http://www.streetinsider.com/Corporate+News/eGain+launches+AI+agent+integration+for+Zoom+Contact+Center/26684461.html Wed, 24 Jun 2026 12:13:46 -0400 EGAN http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Press+Releases/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html <p>SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <strong><a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a></strong>) today announced <a target="_blank" href="https://marketplace.egain.com/kb/apps/content/EASY-17889/eGain-AI-Agent-for-Zoom-Contact-Center" rel="nofollow" target="_blank">eGain AI Agent for Zoom Contact Center</a>, delivering trusted, AI-powered answers and actions directly inside the Zoom platform. The integration gives contact center agents access to certified answers grounded in a single, governed knowledge source, reducing handle time, improving first-contact resolution, and giving compliance-sensitive organizations a clear audit trail for interactions. eGain AI Agent for Zoom Contact Center is available on the <a target="_blank" href="https://marketplace.zoom.us/apps/KkdyvyPCSNulFKIJKPxnNg" rel="nofollow" target="_blank">Zoom App Marketplace</a>.</p> <p>Zoom Contact Center represents a new generation of http://www.streetinsider.com/Globe+Newswire/eGain+Announces+AI+Agent+for+Zoom+Contact+Center/26684456.html Wed, 24 Jun 2026 12:12:00 -0400 A.11298258 A.50203590 EGAN O.00010254 O.13746254 O.53596116 http://www.streetinsider.com/Press+Releases/eGain+Declares+the+End+of+Ungoverned+Healthcare+AI/26677975.html <p>SUNNYVALE, Calif., June 23, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a>) today announced the <a target="_blank" href="https://www.egain.com/healthcare" rel="nofollow" target="_blank">eGain AI Knowledge Suite for Healthcare</a>, declaring an end to the fragmented, ungoverned knowledge that has kept healthcare AI from delivering on its promise. The suite is a knowledge management platform purpose-built for healthcare contact centers, giving health plans and health systems a governed, auditable knowledge foundation for every agent interaction. With trusted knowledge powering their AI, healthcare organizations can reduce handle times by up to 40%, cut new hire ramp time from 12 to 4 http://www.streetinsider.com/Press+Releases/eGain+Declares+the+End+of+Ungoverned+Healthcare+AI/26677975.html Tue, 23 Jun 2026 11:25:00 -0400 A.00777635 A.22435193 EGAN O.00010254 O.00186822 O.21815175 http://www.streetinsider.com/Press+Releases/eGain+Declares+the+End+of+Ungoverned+Healthcare+AI/26677975.html <p>SUNNYVALE, Calif., June 23, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a>) today announced the <a target="_blank" href="https://www.egain.com/healthcare" rel="nofollow" target="_blank">eGain AI Knowledge Suite for Healthcare</a>, declaring an end to the fragmented, ungoverned knowledge that has kept healthcare AI from delivering on its promise. The suite is a knowledge management platform purpose-built for healthcare contact centers, giving health plans and health systems a governed, auditable knowledge foundation for every agent interaction. With trusted knowledge powering their AI, healthcare organizations can reduce handle times by up to 40%, cut new hire ramp time from 12 to 4 http://www.streetinsider.com/Press+Releases/eGain+Declares+the+End+of+Ungoverned+Healthcare+AI/26677975.html Tue, 23 Jun 2026 11:25:00 -0400 A.00777635 A.22435193 EGAN O.00010254 O.00186822 O.21815175 http://www.streetinsider.com/Press+Releases/eGain+Declares+the+End+of+Ungoverned+Healthcare+AI/26677975.html <p>SUNNYVALE, Calif., June 23, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a>) today announced the <a target="_blank" href="https://www.egain.com/healthcare" rel="nofollow" target="_blank">eGain AI Knowledge Suite for Healthcare</a>, declaring an end to the fragmented, ungoverned knowledge that has kept healthcare AI from delivering on its promise. The suite is a knowledge management platform purpose-built for healthcare contact centers, giving health plans and health systems a governed, auditable knowledge foundation for every agent interaction. With trusted knowledge powering their AI, healthcare organizations can reduce handle times by up to 40%, cut new hire ramp time from 12 to 4 http://www.streetinsider.com/Press+Releases/eGain+Declares+the+End+of+Ungoverned+Healthcare+AI/26677975.html Tue, 23 Jun 2026 11:25:00 -0400 A.00777635 A.22435193 EGAN O.00010254 O.00186822 O.21815175 http://www.streetinsider.com/Press+Releases/eGain+Declares+the+End+of+Ungoverned+Healthcare+AI/26677975.html <p>SUNNYVALE, Calif., June 23, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: <a target="_blank" href="https://www.nasdaq.com/market-activity/stocks/egan" rel="nofollow" target="_blank">EGAN</a>) today announced the <a target="_blank" href="https://www.egain.com/healthcare" rel="nofollow" target="_blank">eGain AI Knowledge Suite for Healthcare</a>, declaring an end to the fragmented, ungoverned knowledge that has kept healthcare AI from delivering on its promise. The suite is a knowledge management platform purpose-built for healthcare contact centers, giving health plans and health systems a governed, auditable knowledge foundation for every agent interaction. With trusted knowledge powering their AI, healthcare organizations can reduce handle times by up to 40%, cut new hire ramp time from 12 to 4 http://www.streetinsider.com/Press+Releases/eGain+Declares+the+End+of+Ungoverned+Healthcare+AI/26677975.html Tue, 23 Jun 2026 11:25:00 -0400 A.00777635 A.22435193 EGAN O.00010254 O.00186822 O.21815175