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Nov 3, 2021 10:30AM Over Two-thirds of Financial Services and Insurance Firms Plan to Invest More in AI, Ecosystems, and Blockchain in the Next Two Years
Oct 4, 2021 09:57AM Talkdesk Insurance Smart Service Solution Transforms Policyholder and Agent Interactions
Oct 4, 2021 09:41AM Talkdesk Transforms Government Benefits Program Delivery
Sep 28, 2021 09:45AM Talkdesk Research Finds Engaged CX Employees Drive Bottom Line
Sep 27, 2021 09:00AM Talkdesk Introduces First Business Phone System Natively Built on a Cloud Contact Center Platform
Sep 1, 2021 09:00AM Despite a Rise in Demand by Consumers for Greater Personalization, Only 30% of Retail Contact Centers Are Using AI at Scale
Aug 12, 2021 11:56AM Talkdesk Named a Leader in 2021 Gartner Magic Quadrant for Contact Center as a Service
Jul 21, 2021 09:00AM Talkdesk Unveils CX Strategy Value Framework
Jul 21, 2021 01:00AM SAP Accelerates Cloud Growth Across Portfolio: Raises Revenue and Profit Outlook
Jul 15, 2021 01:10PM Talkdesk Named a Leader in the Aragon Research Globe™ for Intelligent Contact Centers, 2021
Jul 14, 2021 09:00AM German Solar Company Zolar Chooses Talkdesk to Power Contact Center Solution
Jul 1, 2021 09:00AM Talkdesk Announces Talkdesk for Service Cloud Voice on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace
Jun 30, 2021 09:00AM Talkdesk Wins Globee® in the 8th Annual 2021 Sales and Customer Service Excellence Awards
Jun 24, 2021 09:00AM Talkdesk Ranked #1 in 16 G2 Summer Reports, Most of any CCaaS Provider
Jun 16, 2021 08:00AM BrowserStack, the Leading Software Testing Platform, Closes $200 Million Series B Funding at a $4 Billion Valuation
Jun 15, 2021 11:15AM Talkdesk Financial Services Experience Cloud™ Reimagines the Banking Experience
Jun 15, 2021 11:15AM Talkdesk Healthcare Experience Cloud™ Reimagines the Patient Experience
Jun 15, 2021 11:15AM Talkdesk Retail Smart Service Brings the Power of Artificial Intelligence to Customer Self-Service and Agent Interactions
Jun 9, 2021 09:00AM Talkdesk Announces Appointment of Its First Chief Human Resources Officer
Jun 2, 2021 09:00AM Talkdesk Announces Keynotes, Agenda for Opentalk 2021: ‘Making Every Moment Matter’
Jun 1, 2021 09:00AM Talkdesk Helps Cabify Fuel Driver Engagement
May 27, 2021 09:30AM Talkdesk Earns TrustRadius Awards for Workforce Optimization and VoIP
May 26, 2021 09:00AM Talkdesk Integrates With Epic, Joins Epic App Orchard Marketplace
May 17, 2021 09:00AM 80% of CX Professionals Believe AI Will Provide a Better Contact Center Experience
May 13, 2021 09:00AM Talkdesk Flexible Shopping Solution Helps Retailers Break Down Channel Silos
May 12, 2021 09:30AM Talkdesk Accelerates Customer Experience Transformation for Public Sector Organizations
May 12, 2021 09:30AM Talkdesk Expands Product Leadership to Drive Customer Experience Innovation for Industry-Specific Business Needs
May 6, 2021 09:00AM Talkdesk Digital Showdown Returns and Combines Innovation with Community Giving
May 5, 2021 09:00AM Talkdesk Earns Designation as Exemplary CCaaS Vendor and Value Index Leader
Apr 27, 2021 11:42AM Talkdesk Launches New AI-infused Digital Lending Solution, Enabling a Better Way for Borrowers to Access Loans
Apr 27, 2021 11:31AM Introducing Talkdesk Workspace, a Customizable Interface Designed to Enable a Better Way to Deliver Superior Customer Experiences in Contact Centers
Apr 27, 2021 11:30AM Talkdesk Enters Next Decade Fueled by Innovation, Expanded International Presence, New Brand
Apr 26, 2021 09:00AM Talkdesk Wins 2021 Excellence in Customer Service Award from Business Intelligence Group
Apr 23, 2021 09:00AM Talkdesk Announces Strategic Partnership with Microsoft to Help Enterprises Deliver More Personalized Customer Experiences
Apr 20, 2021 09:00AM Talkdesk Teams Up with Zoom to Unify Contact Center Collaboration
Apr 16, 2021 12:59PM Call for Submissions: Talkdesk CX Innovator Awards 2021
Mar 31, 2021 09:31AM Talkdesk Launches AI Trainer, The First ‘human-in-the-loop’ Tool for Contact Centers
Mar 30, 2021 10:00AM Retail’s Second Digital Transformation Wave Fueled by Fundamental Change in Consumer Habits
Mar 23, 2021 11:00AM Talkdesk Again Leads G2 Spring 2021 With Highest G2 Scores, More Reports Than Any Other Contact Center as a Service Provider
Mar 17, 2021 09:30AM Alorica and Talkdesk Announce Strategic Partnership to Deploy Next Generation of Customer Experience
Mar 10, 2021 09:10AM Talkdesk Announces Chief Revenue Officer, Chief Customer Officer and International Chief Operating Officer Appointments as Company Moves Into Next Phase of Growth, Global Expansion
Mar 8, 2021 12:35PM Evolutio Enters Into Strategic Partnership With Talkdesk to Expand Its Reach Into Spain Enterprise Markets
Feb 16, 2021 09:00AM Seven out of 10 patient experience professionals identify contact center as a high priority and strategic asset
Feb 2, 2021 09:00AM Krucial Staffing selects Talkdesk CX Cloud to process up to one million calls per day, advance its COVID-19 response operations
Jan 26, 2021 09:00AM Talkdesk announces Small Business Lending Solution and Talkdesk Vaccine Administration Solution to support COVID-19 relief and recovery
Jan 12, 2021 11:12AM Talkdesk Broadens Machine Learning Capabilities With Amazon Web Services Contact Center Intelligence
Dec 8, 2020 09:00AM Talkdesk Research Reveals Two-Thirds of Financial Services and Insurance Customers Say One Bad Experience Dilutes Brand Loyalty
Nov 13, 2020 01:40PM Talkdesk a Leader in 2020 Gartner Magic Quadrant for Contact Center as a Service
Sep 30, 2020 09:00AM Talkdesk Adds New At-Home and Mobile Workforce Solutions With Talkdesk Remote and Talkdesk On The Go
Aug 26, 2020 10:43AM Talkdesk Named a Leader by Independent Research Firm for Cloud-Contact-as-a-Service Providers
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