KnowBe4’s Real-Time Coaching Stops Social Engineering at Moment of Risk

New capability launched on National Social Engineering Day reinforces safe behavior to combat threats

LAS VEGAS--(BUSINESS WIRE)-- Black Hat Conference – KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, today announced the rollout of enhanced Real-Time Coaching capabilities, delivering an instant, bite-sized SecurityTip at the exact moment risky behavior occurs.

Social engineering attacks continue to be one of the most effective ways bad actors bypass technical defenses, and they are getting harder to catch. According to the 2026 Verizon Data Breach Investigations Report, the human factor is involved in 62% of breaches, an increase from 2025. Next-generation attacks like AI-powered phishing, vishing, and deepfakes make it harder than ever for employees, and now AI agents, to recognize when they are being manipulated.

“Social engineering is effective because attackers exploit decision making and behavior, whether in human employees or AI agents,” said Greg Kras, chief product officer, KnowBe4. “With Real-Time Coaching, we are giving security teams a way to intervene in the moment, shifting from reactive training after an incident to active, nudge-based coaching right at the point of risk.”

People forget as much as 90% of what they learn within 30 days, which is why annual training alone cannot change behavior. Real-Time Coaching closes that gap by delivering immediate feedback the moment risky behavior occurs, built with the same 15+ years of behavioral data and risk intelligence that powers the KnowBe4 Platform. These new capabilities help create secure habits, reduce repeat incidents, and get factored into an organization's Risk ScoreTM.

Customers praise the ability to offer coaching at the moment of risk, with one mid-market staffing and recruiting agency saying, “The ability to deliver live coaching via email, teams, or chat at the moment of action is fantastic.”

KnowBe4 launches Real-Time Coaching on National Social Engineering Day, which is officially recognized by the National Day Calendar annually on August 6. The day aims to educate individuals and organizations about the risks associated with social engineering tactics used in cyberattacks.

Real-Time Coaching is now available to customers as part of SAT Advanced and Foundation.

Visit our booth at the Black Hat Conference, #2439, to learn more about Real-Time Coaching, how to combat social engineering and visit knowbe4.com/products/real-time-coaching.

About KnowBe4

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

More info at www.knowbe4.com. Follow KnowBe4 on LinkedIn and Instagram.

FAQs

What is Real-Time Coaching by KnowBe4?

Real-Time Coaching delivers an instant, bite-sized SecurityTip at the exact moment risky behavior occurs. It protects organizations in real time, with proactive nudge-based intervention when it is needed most. According to the 2026 Verizon Data Breach Investigations Report, the human factor is involved in 62% of breaches, an increase from 2025.

What are the benefits of Real-Time Coaching?

Real-Time Coaching strengthens an organization’s security culture by delivering immediate feedback to employees at the moment when risky behavior occurs. It helps to create secure habits, reduce repeat incidents, and gets factored into an organization's Risk ScoreTM.

Is KnowBe4 known for influencing and reinforcing secure behavior?

Yes. KnowBe4 has 16 years of behavioral user risk data from a global base of over 70,000 customers. Research shows that KnowBe4 both influences and reinforces secure behavior. According to the KnowBe4 2026 Phishing by Industry Benchmarking Report, the global average Phish-prone™ Percentage (PPP) – the percentage of employees likely to engage with a phishing attack – starts at 33.2% before training. After 90 days of security awareness training, that figure drops to 20.1%, and after one year falls to just 4.2%. KnowBe4’s SmartRisk Engine analyzes 316 indicators such as employees’ PPP to create the most accurate Risk Score in the industry.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260806222268/en/

Media Contact
Amanda Tarantino
Head of PR, Americas
KnowBe4
[email protected]

Source: KnowBe4

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