Eligible Successfully Completes SOC 2 Audit with Zero Exceptions

NEW YORK, Sept. 8, 2026 /PRNewswire/ -- Eligible, Inc., the healthcare transaction infrastructure company connecting providers, agents, and insurers, today announced the successful completion of its SOC 2 Type II examination for the Platform Services System. All control activities were accepted with zero exceptions across all four Trust Services Categories evaluated — Security, Availability, Processing Integrity, and Confidentiality. The examination, conducted by independent third-party assessor A-LIGN, assessed the design and operating effectiveness of Eligible's controls over a defined audit period.

The SOC 2 Type II result follows Eligible's HITRUST r2 Certification, announced in June 2026, in which all 19 domains achieved certification and scored above the HITRUST industry average. "Two of the most rigorous independent certifications in healthcare, completed in one season, with SOC 2 at zero exceptions," said Katelyn Gleason, CEO and Founder of Eligible. "That outcome is the direct result of building compliance as a living operational system rather than a once-a-year exercise. When the controls are real and the evidence is a byproduct of how you actually operate, the assessments confirm reality instead of creating stress."

The SOC 2 Type II examination covers Eligible's Platform Services System — the REST APIs, application infrastructure, and supporting services through which Eligible processes HIPAA-mandated healthcare financial transactions including eligibility verification (270/271), claims (837/276/277), remittance (835), and acknowledgements (TA1, 997, 999). The Type II report evaluates operating effectiveness over time, providing Eligible's customers and partners with assurance that controls are not only designed properly but consistently maintained.

Together, the HITRUST r2 Certification and SOC 2 Type II report provide Eligible's partners — healthcare providers, their agents, and insurers — with two independent, complementary layers of verified assurance that Protected Health Information is handled under the most stringent control frameworks available in the industry.

About Eligible

Eligible provides essential healthcare financial transaction services to healthcare providers and their agents. As one of the few options nationwide that builds direct trading partner integrations with insurers where possible, Eligible delivers a consolidated solution for HIPAA-mandated transactions. Eligible was the first to release the customer-facing concept of a REST API for these essential services, in 2012.

For more information, visit eligible.com.

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