ChronicCareIQ Promotes Fahad Saleem to Chief Operating Officer

Saleem will oversee customer operations and a new product and innovation division as the company scales to serve a growing customer base

ATLANTA, Nov. 3, 2026 /PRNewswire/ -- ChronicCareIQ, a national leader in all-in-one care management for medical practices, today announced that Fahad Saleem has been promoted to Chief Operating Officer. Saleem joined ChronicCareIQ in May 2023 as Vice President of Customer Success and has overseen the company's operations as Senior Vice President since 2024.

As COO, Saleem will lead ChronicCareIQ's day-to-day operations, including customer success, implementation, and support, and he will work closely with the company's commercial and technology leaders to build the teams and processes behind the company's continued growth. He will also oversee the launch of a standalone product and innovation division, bringing together product management and a newly created Innovations and Solutions department so ChronicCareIQ can respond quickly and creatively to emerging needs and trends in care management.

"Our mission is to relieve suffering, and that only happens when a practice is live, supported, and seeing results," said Matt Ethington, Founder and CEO of ChronicCareIQ. "We built our technology so care stays in the hands of the practices patients already trust. Today, thousands of physicians across the country use it to catch rising risk early and prevent disease progression for hundreds of thousands of patients. Fahad has been in the trenches with our customers since the day he joined, and he knows what it takes to keep that promise. As COO, he'll help us build a future where no patient with a chronic condition feels alone between visits."

Saleem has more than 15 years of experience scaling customer operations in healthcare technology. He began his career at athenahealth, where he spent more than seven years rising from Project Associate to Senior Manager, leading implementations for physician practices. He later served as Vice President of Client Services at Azalea Health, where he grew the services organization and launched new revenue lines. He went on to Canvas Medical as Vice President of Customer Operations before joining ChronicCareIQ in 2023.

"Over the past three years, I've watched customers use ChronicCareIQ to catch problems earlier and give their patients more attention between visits, and that impact is what motivates our team every day," said Saleem. "My focus as COO is ensuring that every customer we work with has that same experience, whether they've been with us for years or are just getting started."

About ChronicCareIQ
Founded in 2015, ChronicCareIQ is a national leader in all-in-one care management for medical practices. Its care management platform gives medical practices one place to engage patients between visits, track chronic conditions, and document the care they deliver, working alongside the EHR and phone systems practices already use. ChronicCareIQ is the highest-rated care management software on Google Play and the Apple App Store. Headquartered in Alpharetta, Georgia, the company is on a mission to relieve suffering. Learn more at www.chroniccareiq.com.

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SOURCE ChronicCareIQ