Betterbot Closes the After-Hours Leasing Gap with CRM and Voice AI

One agentic platform now runs every prospect and resident conversation — chat, SMS, email, and phone — without adding headcount

ATLANTA, Sept. 17, 2026 /PRNewswire/ -- Betterbot, the AI execution platform built for multifamily, today launched a native CRM (the Leasing Dashboard) and a new generation of voice AI, available now to Betterbot clients. The additions extend Betterbot's agentic platform to every touchpoint of the renter and resident journey — chat, SMS, email, and phone — replacing stitched-together point solutions with one AI brain that maintains context across channels and automatically handles the follow-up, scheduling, and triage work once dependent on site staff.

Betterbot's agentic AI auto-resolves 98% of conversations, with sub-2-second response times, 24/7. Most prospect and resident interactions happen after hours, when no one is staffed to respond — a gap that can cost a property tens of thousands of dollars a year in missed leases and non-renewals. Betterbot closes it without adding headcount.

"Stitching together separate point solutions creates blind spots that cost operators money. By unifying full-lifecycle AI across every channel into one platform, we're giving site teams the tools to capture every lead and drive real NOI," said Zlatko Bogoevski, Founder and CEO of Betterbot.

What's New

• The Leasing Dashboard (CRM) — one workspace where leasing teams and the AI work the same pipeline. Conversations needing a human are flagged with full context, and the AI can be paused per person and channel. Syncs natively with Entrata, Yardi, AppFolio, RealPage, and 50+ other systems.
• A new generation of Voice AI — the same agentic intelligence behind chat and SMS now answers, qualifies, and routes phone calls with a natural, capable voice experience — ADA accessible and TCPA compliant.
• One AI brain, every channel — chat, SMS, email, and voice draw from the same context and specialized agents, so a prospect or resident's history carries seamlessly however they reach out. Every response is Fair Housing trained.

About Betterbot

Betterbot is an AI execution platform purpose-built for multifamily. Rather than a standalone chatbot or CRM add-on, Betterbot runs leasing and resident workflows the way an operator's best on-site team would — at portfolio scale, without added headcount. Founded in 2018 and headquartered in Atlanta, GA, Betterbot serves multifamily and senior living operators nationwide. Learn more or schedule a demo at betterbot.com.

Media Contact:
Elizabeth McFarling
Chief of Staff, Betterbot
[email protected] 
770-405-9938

View original content to download multimedia:https://www.prnewswire.com/news-releases/betterbot-closes-the-after-hours-leasing-gap-with-crm-and-voice-ai-302881794.html

SOURCE Betterbot