Bank of Internet USA Launches 24/7 Customer Service
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Deposit customers now have option to call a customer service rep 24/7
SAN DIEGO--(BUSINESS WIRE)-- Bank of Internet USA, the flagship consumer banking brand of BofI Federal Bank (the “Bank”), the nationwide bank subsidiary of BofI Holding, Inc. (NASDAQ: BOFI) (“BOFI” or “the Company”), announced that Bank of Internet USA deposit clients now have access to customer service representatives over the phone 24 hours a day, 7 days a week as a result of upgrades completed on April 1, 2017.
“As a full service digital bank serving clients nationwide, we constantly look for ways we can improve the customer experience,” explained Eduardo Urdapilleta, Chief Deposit Officer of BofI Federal Bank. “Our customers have busy lives and want the convenience of contacting someone at the Bank whenever they have questions about their account. In addition to self-service options through our Bank of Internet USA mobile app and online services, customers with a checking, savings, money market or time deposit account can call us 24/7 and one of our banking experts will quickly assist their banking needs.”
About Bank of Internet USA
Bank of Internet USA is the oldest and most trusted internet bank in America and it is a brand of BofI Federal Bank (FDIC Certificate # 35546). Bank of Internet USA has been proudly serving clients for the last 15 years and it is one of the first banks to offer banking services exclusively online. For more information about Bank of Internet USA please visit http://www.bankofinternet.com.
About BofI Holding, Inc. and BofI Federal Bank
BofI Holding, Inc. is the holding company for BofI Federal Bank, a nationwide bank that, among other financial products and services, provides financing for single and multifamily residential properties, small-to-medium size businesses in target sectors, and selected specialty finance receivables. With approximately $8.2 billion in assets, BofI Federal Bank provides consumer and business banking products directly and through third-party channels. BofI Holding, Inc.’s common stock is listed on the NASDAQ Global Select Market under the symbol “BOFI” and is a component of the Russell 2000® Index, the S&P SmallCap 600® Index, and the KBW Nasdaq Financial Technology Index. For more information on BofI Federal Bank, please visit bofifederalbank.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170405005361/en/
BofI Holding, Inc.
Johnny Lai, CFA
VP, Corporate Development &
Investor Relations
858-649-2218
[email protected]
Source: Bank of Internet USA
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