PolicyMe: Family Well-Being Leads Life Insurance Priorities for Canadians

Analysis found 42.0% of life insurance seekers mentioned family well-being, while a separate review found $500,000 was the most common coverage amount applied for and sold.

TORONTO, Sept. 14, 2026 /PRNewswire/ -- Family well-being was mentioned in 42.0% of PolicyMe customer interactions involving Canadians aged 18 to 54 in 2025, compared with 19.7% mentioning mortgage obligations and 17.4% mentioning end-of-life expenses. In a separate analysis in 2025 by the same age group, $500,000 was the most common life insurance coverage amount applied for and sold, followed by $1 million and $250,000.

The findings form part of a PolicyMe analysis of how Canadian consumers approach life insurance and the financial obligations they consider when seeking coverage. Rather than pointing to a single reason for buying a policy, the data shows a mix of concerns ranging from maintaining family financial stability to managing housing debt and covering expenses after death.

That pattern sits within a large Canadian life insurance market. The Canadian Life and Health Insurance Association's Canadian Life & Health Insurance Facts, 2025 Edition reports that 23 million Canadians held approximately $6 trillion in life insurance coverage in 2024. The same report put average protection per insured household at $509,000, up from $483,000 a year earlier.

Family well-being as the main reason for life insurance

Family well-being appeared in 42.0% of the customer interactions reviewed by PolicyMe, making it the most frequently mentioned of the three identified considerations. The finding puts the financial consequences for surviving family members at the center of the interaction data.

That role is consistent with how Canadian consumer authorities describe life insurance. Financial Consumer Agency of Canada guidance updated October 16, 2025 states that life insurance can help beneficiaries manage the financial impact of a death. It identifies income replacement and providing for children or other dependents among the potential uses of a death benefit, alongside paying debts and funeral expenses.

Family protection can also involve more than replacing a salary. A household may depend on unpaid childcare, caregiving, transportation, home maintenance, or other work performed by a family member. The financial effect of losing that contribution can differ substantially from one household to another, even where incomes are similar.

PolicyMe's data doesn't establish one universal reason that Canadians purchase life insurance. Instead, it shows how often family well-being appears within conversations about coverage among the customers analyzed. The 42.0% share is considerably higher than the corresponding figures for mortgages and end-of-life expenses, making household continuity the clearest theme in this dataset.

Mortgage obligations still a major consideration

Mortgage obligations were mentioned in 19.7% of PolicyMe's customer interactions. That places housing debt well behind family well-being in frequency, but still makes it a significant consideration among the customers represented in the analysis.

The wider debt environment helps explain why mortgages feature prominently in life insurance planning. Statistics Canada reported on March 16, 2026, that Canadian households borrowed $110.6 billion in mortgage funds during 2025, up from $94.0 billion in 2024. By the fourth quarter of 2025, total household credit market debt had surpassed $3.2 trillion.

Life insurance and mortgage protection aren't interchangeable products, but housing debt can form part of the calculation when households consider the financial consequences of a death. The Canadian Life and Health Insurance Association's 2025 report notes that life insurance benefits are often used for income replacement, mortgage payments, other debts, or estate needs. It also identifies mortgage balances as one of the factors associated with differences in household protection levels.

The Financial Consumer Agency of Canada similarly notes that life insurance proceeds can be used to pay debts. Its mortgage insurance guidance explains that term or permanent life insurance differs from mortgage life insurance because beneficiaries receive the death benefit and may decide how to use it.

PolicyMe's 19.7% finding captures one part of a broader household calculation. For homeowners, the question is not simply whether a mortgage exists, but how surviving household members would manage housing costs if an income or other economic contribution disappeared.

End-of-life expenses remain part of the protection decision

End-of-life expenses were mentioned in 17.4% of the PolicyMe interactions analyzed for 2025. While less common than family well-being or mortgage concerns, the figure shows that immediate expenses following a death remain part of the coverage discussion for a meaningful share of customers.

The Financial Consumer Agency of Canada specifically lists funeral expenses among the uses families may make of a life insurance death benefit. Its October 2025 guidance also identifies debt repayment, support for children and dependants, and income replacement, illustrating how immediate costs can sit alongside longer-term financial responsibilities.

Those categories matter because they operate on different timelines. Funeral and related expenses may arrive quickly, while mortgage payments, household bills, childcare costs, and income replacement can continue for years. A household considering life insurance may be trying to address several different financial problems with the same eventual benefit.

PolicyMe's data reflects that distinction. End-of-life expenses form a clear theme, despite the fact that they don't dominate the recorded interactions. The larger share attached to family well-being indicates that many conversations extend beyond the immediate costs associated with death and into the longer financial effect on the household.

$500,000 is the most common coverage amount

PolicyMe found that $500,000 was the most common coverage amount applied for and sold. The next most common amount was $1 million, followed by $250,000.

The $500,000 figure is particularly notable when placed beside industry-wide data. The Canadian Life and Health Insurance Association reported average life insurance protection of $509,000 per insured Canadian household in 2024. That average rose from $483,000 in 2023 and was approximately five times average household income.

The two figures measure different things, and they shouldn't be treated as equivalent. PolicyMe's $500,000 figure is the most common coverage amount, while the CLHIA figure is an average level of protection across insured households. Their proximity nevertheless provides useful context for the scale of coverage being selected by PolicyMe applicants.

The CLHIA data also shows why a single national figure can't define an appropriate level of coverage for every household. Average protection varied considerably by province in 2024, from $369,000 in Nova Scotia to $606,000 in Alberta. Ontario averaged $552,000, while Quebec averaged $414,000. The association notes that coverage levels reflect factors including age, income, marital status, support for dependants, and mortgage balances.

PolicyMe's data also shows meaningful demand on both sides of $500,000. The presence of $1 million as the second most common amount and $250,000 as the third reinforces the range of financial needs represented among applicants rather than pointing to one standard level of protection.

Life insurance choices reflect financial obligations

PolicyMe's findings show how life insurance decisions can bring together different parts of household finances. Family well-being appeared most frequently in the interaction data at 42.0%, but mortgages at 19.7% and end-of-life expenses at 17.4% were also recurring considerations. At the same time, data ranged across several commonly selected coverage levels.

That variation exists within a market in which 23 million Canadians held $6 trillion in life insurance protection in 2024, according to the CLHIA's 2025 report. Individual policies accounted for 66% of the total value of policies in force, up from 59% in 2014, with the association attributing much of that shift to term life insurance.

Government consumer guidance takes a similarly household-specific approach. The Financial Consumer Agency of Canada advises consumers to consider their circumstances and stage of life when determining insurance needs, including events such as starting a family, buying a home, moving in with a partner, or taking on a loan.

Taken together, the PolicyMe findings show why coverage selection is better understood as a household calculation than as a single target number. Two applicants choosing the same death benefit may be trying to solve very different problems. One may be focused primarily on replacing income for children, another on preserving a family home, and another on ensuring that immediate expenses and debts don't fall to relatives.

The data ties the amount of coverage selected to the purpose behind it. The most common selection is $500,000, but the interaction analysis shows that the obligations applicants have in mind vary considerably.

Methodology

PolicyMe analyzed over 6,500 customer interactions involving Canadians aged 18 to 54 recorded across Canada in 2025 in English and French. The analysis reported the share of interactions in which family well-being, mortgage obligations, and end-of-life expenses were mentioned. As previously mentioned, family well-being appeared in 42.0% of interactions, mortgage obligations in 19.7%, and end-of-life expenses in 17.4%.

PolicyMe separately analyzed over 48,000 customer interactions. The analysis ranked the most common coverage amounts applied for and sold, with $500,000 ranking first, $1 million second, and $250,000 third.

The proprietary findings were contextualized using publicly available Canadian sources, including the Canadian Life and Health Insurance Association's Canadian Life & Health Insurance Facts, 2025 Edition, Statistics Canada's national balance sheet and financial flow accounts, and Financial Consumer Agency of Canada consumer insurance guidance.

The interaction percentages describe mentions recorded within PolicyMe's customer interactions and shouldn't be interpreted as population-wide estimates of the motivations of all Canadians. The analysis doesn't present the three interaction categories as a complete measure of every reason customers may consider life insurance.

Frequently Asked Questions

Here are some of the most commonly asked questions about life insurance coverage, how much protection a household may need, and the factors that can affect the cost of a policy.

Why do Canadians need to consider life insurance?

Life insurance can address several financial consequences that follow a death. PolicyMe's 2025 data found family well-being, mortgage obligations, and end-of-life expenses as leading reasons to purchase life insurance. Financial Consumer Agency of Canada guidance also identifies income replacement, support for children and dependants, funeral expenses, and debt repayment as potential uses of a life insurance death benefit.

How much life insurance coverage do Canadians need?

Life insurance needs vary according to the financial responsibilities of an individual household. Income, dependants, mortgages and other debts, existing savings, current insurance coverage, and the length of time a household would need financial support can all affect the calculation. The CLHIA reported average protection of $509,000 per insured Canadian household in 2024, but provincial averages varied substantially.

Is $500,000 enough life insurance?

Life insurance coverage of $500,000 may be appropriate for some households and insufficient or unnecessary for others. PolicyMe found $500,000 was the most common coverage amount, followed by $1 million and $250,000. The appropriate amount depends on what the benefit is intended to cover, including potential income replacement, dependants, debts, housing costs, existing assets, and other financial obligations.

What factors affect a life insurance quote?

Pricing can vary according to the applicant and the amount and type of coverage requested. Financial Consumer Agency of Canada guidance updated in October 2025 identifies factors including age, medical history, the amount of coverage requested, and the insurer's assessment of risk. It also notes that insurers use underwriting to determine eligibility, coverage, exclusions where applicable, and the premium charged.

About PolicyMe

PolicyMe is a Canadian insurance distributor of life, critical illness, and health & dental insurance products directly to consumers online. To date, the company has helped over 50,000 Canadians secure more than $20 billion in coverage. PolicyMe also offers B2B2C solutions, partnering with organizations to embed digital insurance into their own customer experience. Founded in 2018 by a team of insurance experts and technology entrepreneurs, PolicyMe is committed to making insurance more accessible. To learn more, visit www.policyme.com.

Media Contact
Source: PolicyMe
Contact: Kirsten Cantin
Email: [email protected]
Location: Toronto, Ontario

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SOURCE PolicyMe