Kearney Taps Qloo's Cultural AI to Decode What Consumers Want
Qloo's proprietary cross-domain AI models uncover unexpected connections between EV buyers and off-road enthusiasts, giving automakers a new lens for product design, positioning and investment.
The research, published by
The findings challenge conventional assumptions about who the next EV customer might be.
Using Qloo's cross-domain taste intelligence, researchers analyzed the cultural affinities associated with three distinct audiences: traditional off-road enthusiasts, mainstream electric vehicle buyers, and a Rivian-associated audience.
The analysis revealed that traditional off-road enthusiasts and mainstream EV buyers share substantially more cultural interests than conventional automotive segmentation might suggest.
Among the findings:
- Unexpected audience convergence: Off-road enthusiasts and mainstream EV buyers exhibited meaningful overlap across outdoor brands, entertainment, media, and lifestyle interests, challenging assumptions that these audiences occupy fundamentally different cultural worlds.
- An underserved market opportunity: The research identified potential white space for rugged, utility-focused electric vehicles in the 60,000 segment, where mainstream affordability and credible off-road capabilities have yet to converge at scale.
- Cultural signals beyond conventional demographics: Qloo's AI revealed relationships across brands, media, fashion, dining, retail, and travel that traditional vehicle ownership data or demographic analysis may overlook.
- Implications for product development: The findings suggest automakers can use cross-category consumer intelligence to inform product positioning, feature prioritization, and market-entry strategies earlier in the development process.
"Much of our work at Kearney PERLab centers on helping companies turn customer insight into better product decisions. Qloo gave us a different lens," said
The study also found that the Rivian-associated audience exhibits a more design-oriented interpretation of outdoor adventure, while mainstream EV buyers share significant affinities with traditional off-road enthusiasts - suggesting room for differentiated products serving distinct consumer identities.
Understanding What Consumers Will Value Next
"Consumers don't live in industry silos, but most market research still puts them there," said
Unlike traditional approaches that rely primarily on demographics, surveys, or historical purchasing behavior, Qloo models relationships among cultural entities and consumer preferences across categories.
Its privacy-first architecture enables organizations to explore affinities and make inferences without relying on personally identifiable information.
The approach provides a complementary intelligence layer for understanding consumers and evaluating new market opportunities.
A New Intelligence Layer for Product and Market Strategy
The
By mapping relationships among culture, preference, and place, Qloo enables organizations to explore how interests in one domain may relate to opportunities in another.
These capabilities have applications across automotive, commerce, financial services, travel, hospitality, and the emerging generation of AI-powered agents - where understanding relevance and preference is increasingly important to making useful real-world decisions.
The research underscores how AI-powered cultural intelligence can complement traditional market research, helping businesses identify unexpected customer adjacencies, evaluate product concepts, and better understand what consumers value before making significant strategic investments.
The full
Can rising fuel costs and a love for the outdoors open the market for off-road EVs?
The Q3 2026 study compared interest-defined audience cohorts, including a Rivian-affinity cohort rather than verified owners. Findings are directional and do not establish purchase intent or market size.
About Qloo
Qloo is the AI company building the intelligence layer connecting people, culture, and place. Founded in 2012, Qloo combines a proprietary cultural knowledge graph, large-scale taste signals, and machine learning models to understand and predict preferences across categories including entertainment, dining, travel, fashion, brands, and consumer products.
Through its API-first platform, Qloo powers personalization, discovery, audience intelligence, and AI grounding for organizations including American Express, Netflix, Match Group, Live Nation, and Michelin.
Qloo's privacy-first technology enables sophisticated inference without relying on personally identifiable information.
Learn more at www.qloo.com.
About Kearney
Kearney is a leading global management consulting firm. Its Product Excellence and Renewal Lab (PERLab) helps organizations improve product competitiveness through product strategy, design, engineering, and innovation.
Learn more at www.kearney.com.
View original content to download multimedia:https://www.prnewswire.com/news-releases/kearney-taps-qloos-cultural-ai-to-decode-what-consumers-want-302921211.html
SOURCE Qloo Inc.
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