Needham Reiterates Buy Rating on salesforce.com (CRM)

Needham analyst Scott Berg reiterated a Buy rating and $400.00 price target on salesforce.com (NYSE: CRM).

The analyst commented: "We attended the Agentforce World Tour in Minneapolis yesterday, where Salesforce showcased new and upcoming agentic innovations. While Salesforce now has live agents in five product categories, customer service accounts for 87% of current use cases. Consequently, Salesforce is adding new functionality for Scheduling and HR to the customer service agent. Still, the bulk of innovations were geared towards creating a true platform for agents, including enhanced integration capabilities, multi-channel/multi-modal offerings, and enhanced AI testing functionality. In particular, we believe new AI feedback functionality is crucial for optimizing agents at scale."

For an analyst ratings summary and ratings history on salesforce.com click here. For more ratings news on salesforce.com click here.

Shares of salesforce.com closed at $264.70 yesterday.

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